Showing posts with label Ingo. Show all posts
Showing posts with label Ingo. Show all posts

Saturday, March 8, 2014

Day 22 W/O GoBank Card - Customer Service Steps Up

They GoBank customer service team told me today they are sending another card out Fedex. I would have paid for this 3 weeks ago.

Regardless this shows a dedicated company that cares.

Thursday, March 6, 2014

Day 20 Still No GoBank Replacement Card

Still no replacement card for my GoBank account.

Serve seems to be working out well maybe I'll stick with it.

Tuesday, March 4, 2014

Amex Serve Cash Deposit at CVS or 7-Eleven

I've seen some complaints from people who say CVS doesn't load the Serve card and while the info says 'participating' CVS stores most if not all do accept it. Here is my experience.

I walked into a CVS and there was no line of people waiting to pay and leave. This is what you need because if there is a line of people they may try and hurry you and say 'Serve? Never heard of it' Next!. Okay so I told the cashier that I wanted to load the card. They said guess what they never heard of this. They called the manager to the register who said - never heard of it.

So I said just swipe it and see what happens. Well something popped up on the screen that made them pause. The manager said put it in as a prepaid reload as if there was a Green Dot MoneyPak.

BINGO!!!!!!!! They asked me how much I wanted to load and I gave them the money.

I walked out and sent a text to Amex Serve '73783' BAL and bang the money was there in less than a minute.

Just to add that 7-Eleven is used to loading prepaid cards & their register steps them right through this no problem. There are though many many more CVS stores than 7-Eleven.

Wednesday, February 26, 2014

Chase Liquid Adopts New Prepaid Disclosure

Pew Charitable Trusts standard for disclosure has been adopted by Chase for their Liquid product.

https://www.chase.com/debit-reloadable-cards/liquid-prepaid-card

http://goo.gl/DZ7eV8


Chase Adopts Pew's New Model Disclosure for Chase Liquid
New disclosure will ensure our customers can plainly see how Chase Liquid® works

NEW YORK, N.Y., – February 26, 2014 – Chase today unveiled a new simple and clear disclosure form for its Chase Liquid® prepaid card. Chase is the first prepaid provider to adopt a new model disclosure box released today by the Pew Charitable Trusts. The new disclosure form allows customers to plainly see a description of fees and when deposits are available in a simple, easy to read format.

“Our customers appreciate that we use clear language when we describe how our products work,” said Barry Sommers, CEO of Chase Consumer Bank. “Chase Liquid was built on the premise of being simple and easy to understand, so the Pew disclosure form is perfectly aligned with this product.”