The new Walmart productwill be the first full-blown, off-the-shelf checking account. Walmart and Green Dot will forgo Chex Systems which many banks use to vet potential customers to allow almost any consumer who passes an identification check to open an account in minutes, according to Green Dot.
The cost will be $8.95 a month but those with direct deposit and more than $500 a month in deposits won't see any fee.
Showing posts with label EWS. Show all posts
Showing posts with label EWS. Show all posts
Sunday, September 28, 2014
GoBank Fixes Allpoint Charges
In the first year of having GoBank they used to charge me regularly when I used the Allpoint ATMs which were free as part of the service. So I'd get the Allpoint charge plus the GoBank charge totaling $4.50 usually.
They have solved that issue so those ATM's are free of charge which is part of the GoBank deal.
Nice to have those to use without worrying about checking for charges and having to call.
Thursday, September 18, 2014
Amex Serve Raises Daily ATM Withdrawal Limit to $750
However with the monthly limit unchanged at $2,000 someone risks the chances that at some point they will have no ability to withdraw cash at an ATM.
Hello XXXXX,
We are writing to inform you of some changes to the terms and conditions of your American Express Serve® Account. Please review the changes below and share them with any Subaccount users:
• Out-of-Network ATM Fees:
Beginning October 30, 2014, the out-of-network ATM withdrawal fee for your Serve Card will increase from $2.00 to $2.50. ATM operator fees may also apply.
You can still enjoy free ATM withdrawals when using an in-network MoneyPass® ATM. You can find one of the more than 24,000 MoneyPass ATMs below.
• ATM Withdrawal Limits Increase:
We have increased your daily ATM limit, so you can withdraw up to $750 per day. Your monthly ATM withdrawal limit will remain at $2,000.
Hello XXXXX,
We are writing to inform you of some changes to the terms and conditions of your American Express Serve® Account. Please review the changes below and share them with any Subaccount users:
• Out-of-Network ATM Fees:
Beginning October 30, 2014, the out-of-network ATM withdrawal fee for your Serve Card will increase from $2.00 to $2.50. ATM operator fees may also apply.
You can still enjoy free ATM withdrawals when using an in-network MoneyPass® ATM. You can find one of the more than 24,000 MoneyPass ATMs below.
• ATM Withdrawal Limits Increase:
We have increased your daily ATM limit, so you can withdraw up to $750 per day. Your monthly ATM withdrawal limit will remain at $2,000.
Wednesday, July 23, 2014
GoBank Updates Terms
The following new limits will take effect after August 14, 2014.
Bonus
- In store cash deposits are now limited to up to $3,000 per rolling 30 days.
- When using the Send Money feature, you're now limited to receiving up to $2,000 per day and up to $5,000 per rolling 30 days.
- When using the Pay feature, you're now limited to sending payments of up to $5,000 per day and $5,000 per transaction.
Bonus
- We're getting rid of the $1.00 Out-of-Network ATM Balance Inquiry Fee (Yay!)
Tuesday, April 22, 2014
Amex Serve Cash Loads Now @Walmart
Serve already had CVS & 7-Eleven stores for free reloads but they just added Walmart to the list.
Serve now has 19,500 locations for free cash loads.
http://goo.gl/jA8Up1
Serve now has 19,500 locations for free cash loads.
http://goo.gl/jA8Up1
Monday, April 21, 2014
Take the Square Cash $1 Challenge!
A recent Marketwatch story about money transfers - how long they take etc alerted me to a test you can run with SquareCash. You can test how long it takes using a free dollar they send you.
https://square.com/cash
http://www.marketwatch.com/story/the-fastest-way-to-send-money-electronically-2013-11-05
April 21, 2014, 9:33 a.m. EDT
Square, Google, Paypal, Popmoney — who’s faster?
Testing the best way to send money electronically
Startups, web giants and even major retailers are introducing tools that promise to make sending money electronically as easy as downloading a book — a welcome change for consumers, since electronically transferring cash to a friend can take the better part of a week.
But instead of competing with each other, some of these companies may be joining forces soon.
Mobile payments startup Square Inc., which is known for its tools that helps small business owners handle credit card transactions, may be looking to be purchased by a rival with deeper pockets, The Wall Street Journal reported Monday. Square denied the acquisition rumors but the possibility draws attention to the fact that each cash-transferring service has its strengths and weaknesses. Square, for instance, has strong ties with brick-and-mortar shops, while Google has more virtual wallet customers, the Journal noted.
But which service offers consumers the easiest way to send friends money electronically?
In an earlier story, we explained how part of the reason computers move money so slowly is that banks still rely on 1970s technology. But with a growing number of services vying to become the new go-to way to message money, MarketWatch decided to take the tech for a test spin.
We sent $10 from New York to a colleague, multimedia producer Billy Higgins, in San Francisco five different ways: through PayPal, Popmoney, Google Wallet GOOG +0.26% , and the recently launched Square Cash. As a control, we also sent $10 by putting a good, old-fashioned check in the mail. All of these transactions were initiated at 3 p.m. eastern on a recent Friday afternoon.
We chose Friday for a reason. The banks’ money-moving system, known as the Automated Clearing House, processes transfer requests in batches just once a day, and anyone who misses a bank’s cutoff time has to wait until the next business day. The computers essentially go fishing on weekends and holidays.
So it wasn’t surprising that with the exception of one service, Square Cash, the transfers didn’t make it into Higgins’s bank account until at least the following Monday. The rest of the services took one or two business days to clear, but since the transfer was started on a Friday afternoon, they really took three or four days to complete. Popmoney and PayPal both cleared by the following Monday and the Google transfer was done by Tuesday. Bottom line, Square Cash was the easiest transfer to set up and the first to be completed. Here’s how each transfer went:
Square Cash
In addition to being the first to clear, the Square Cash transaction was also the easiest to set up and was free. To initiate the transfer, we just sent Higgins an email stating the amount of money we wanted to send him in the subject line and copying cash@square.com. Soon after, we got an email from Square with a link to a site where we could enter our debit card information. He got a similar link, entered his card info, and the transfer was set in motion. Square wouldn’t say whether it uses ACH for these email-based transfers, though it does rely on it for other services.
Unlike most of the other services we reviewed, Square did not require us to create an account or break out our checkbook and routing number. That made the task fairly straightforward, but it also left us a little nervous that anyone who hacked into our email account could theoretically empty our bank account. Square says its fraud team uses tools to prevent “bad actors” and that users can opt to get text message alerts any time they complete a transfer. We would have needed to give more identification information if we were going to send more than $250. (Square caps cash transfers at $2,500 a week.)
Popmoney
The next best service seemed to be Popmoney. We created an account on Popmoney.com to send Higgins the money, but people who use Citibank or several other banks that partner with the service can actually initiate transfers from their bank’s website. Once Higgins created an account linking his bank, he was able to accept our transfer request with a few clicks, and the money was in his account by the next business day, Monday. But if we and Higgins had missed Popmoney’s cutoff times for sending money, the transfer could have easily taken a few days more. Same if we were sending more than $500, which would have required us to send the money from our bank account, not our credit card, a change that also comes with a slightly slower delivery time. Popmoney says payments coming from a bank account can take up to three business days, while those coming from a debit card are typically delivered the next day. Popmoney also charged us a fee of $0.95 for sending the cash. Receiving money is free.
Google Wallet
Sending cash through Google Wallet required a little more work, but we were done in about 10 minutes. Once we said that we wanted to send money to Higgins by clicking the dollar sign button at the bottom right corner of the email message box, the site asked us for details to confirm our identity, such as the last four digits of our social security number and our billing address. We also had to re-enter our password. These extra steps were comforting.
The biggest hurdle with Google is that the site doesn’t allow money to be sent directly to a person’s bank account. The money is almost instantly available in a person’s Google Wallet balance, but the recipient then needs to say they want to transfer that money to their bank account. And they need to provide their checking account information to do so, causing further delays for the average person who rarely carries a checkbook around on a regular basis. After Higgins did that, it took two business days for the money to show up in his account. Google doesn’t charge a fee for sending money from a bank account, but people sending money from a debit or credit card have to pay a fee equal to 2.9% of the transaction, or a minimum $0.30.
PayPal
Using PayPal has similar drawbacks to Google Wallet. While the money instantly showed up in Higgins’s PayPal account, he had to then request that the funds be transferred to his bank account. Once he did, it appeared in his bank account the next business day, Monday. PayPal says the transfer normally takes two to three days. On the other hand, sending money that is already in a PayPal account can be faster than sending money from a bank account, the company says.
For the latter, the bank will automatically but a hold for the amount in the person’s account, but the entire process can take up to three business days, says PayPal. Higgins had the money in his account the following business day. Like Google, PayPal doesn’t charge to send money from a bank account, but charges 2.9% of the total amount sent from credit or debit cards, plus $0.30 per transaction.
Snail mail
The tech startups can rest easy. The handwritten check, which arrived at Higgins’s office the following Wednesday, turned out to be the slowest way to send money. The rest of the transfers had been deposited in Higgins’s account by then. But they didn’t beat the check by much: The transfer from Google had cleared just the day before. And if the money exchange had been happening across the office and not across the country, using the check might have been as easy as handing Higgins a $10 bill. The check cleared in his account the same day he deposited it, avoiding the lag of some of the more high tech transfer services. And the only fee was the cost of the stamp it took to put the check in the mail, and the cost of the time it took for Higgins to go downstairs to his local credit union and deposit it.
https://square.com/cash
http://www.marketwatch.com/story/the-fastest-way-to-send-money-electronically-2013-11-05
April 21, 2014, 9:33 a.m. EDT
Square, Google, Paypal, Popmoney — who’s faster?
Testing the best way to send money electronically
Startups, web giants and even major retailers are introducing tools that promise to make sending money electronically as easy as downloading a book — a welcome change for consumers, since electronically transferring cash to a friend can take the better part of a week.
But instead of competing with each other, some of these companies may be joining forces soon.
Mobile payments startup Square Inc., which is known for its tools that helps small business owners handle credit card transactions, may be looking to be purchased by a rival with deeper pockets, The Wall Street Journal reported Monday. Square denied the acquisition rumors but the possibility draws attention to the fact that each cash-transferring service has its strengths and weaknesses. Square, for instance, has strong ties with brick-and-mortar shops, while Google has more virtual wallet customers, the Journal noted.
But which service offers consumers the easiest way to send friends money electronically?
In an earlier story, we explained how part of the reason computers move money so slowly is that banks still rely on 1970s technology. But with a growing number of services vying to become the new go-to way to message money, MarketWatch decided to take the tech for a test spin.
We sent $10 from New York to a colleague, multimedia producer Billy Higgins, in San Francisco five different ways: through PayPal, Popmoney, Google Wallet GOOG +0.26% , and the recently launched Square Cash. As a control, we also sent $10 by putting a good, old-fashioned check in the mail. All of these transactions were initiated at 3 p.m. eastern on a recent Friday afternoon.
We chose Friday for a reason. The banks’ money-moving system, known as the Automated Clearing House, processes transfer requests in batches just once a day, and anyone who misses a bank’s cutoff time has to wait until the next business day. The computers essentially go fishing on weekends and holidays.
So it wasn’t surprising that with the exception of one service, Square Cash, the transfers didn’t make it into Higgins’s bank account until at least the following Monday. The rest of the services took one or two business days to clear, but since the transfer was started on a Friday afternoon, they really took three or four days to complete. Popmoney and PayPal both cleared by the following Monday and the Google transfer was done by Tuesday. Bottom line, Square Cash was the easiest transfer to set up and the first to be completed. Here’s how each transfer went:
Square Cash
In addition to being the first to clear, the Square Cash transaction was also the easiest to set up and was free. To initiate the transfer, we just sent Higgins an email stating the amount of money we wanted to send him in the subject line and copying cash@square.com. Soon after, we got an email from Square with a link to a site where we could enter our debit card information. He got a similar link, entered his card info, and the transfer was set in motion. Square wouldn’t say whether it uses ACH for these email-based transfers, though it does rely on it for other services.
Unlike most of the other services we reviewed, Square did not require us to create an account or break out our checkbook and routing number. That made the task fairly straightforward, but it also left us a little nervous that anyone who hacked into our email account could theoretically empty our bank account. Square says its fraud team uses tools to prevent “bad actors” and that users can opt to get text message alerts any time they complete a transfer. We would have needed to give more identification information if we were going to send more than $250. (Square caps cash transfers at $2,500 a week.)
Popmoney
The next best service seemed to be Popmoney. We created an account on Popmoney.com to send Higgins the money, but people who use Citibank or several other banks that partner with the service can actually initiate transfers from their bank’s website. Once Higgins created an account linking his bank, he was able to accept our transfer request with a few clicks, and the money was in his account by the next business day, Monday. But if we and Higgins had missed Popmoney’s cutoff times for sending money, the transfer could have easily taken a few days more. Same if we were sending more than $500, which would have required us to send the money from our bank account, not our credit card, a change that also comes with a slightly slower delivery time. Popmoney says payments coming from a bank account can take up to three business days, while those coming from a debit card are typically delivered the next day. Popmoney also charged us a fee of $0.95 for sending the cash. Receiving money is free.
Google Wallet
Sending cash through Google Wallet required a little more work, but we were done in about 10 minutes. Once we said that we wanted to send money to Higgins by clicking the dollar sign button at the bottom right corner of the email message box, the site asked us for details to confirm our identity, such as the last four digits of our social security number and our billing address. We also had to re-enter our password. These extra steps were comforting.
The biggest hurdle with Google is that the site doesn’t allow money to be sent directly to a person’s bank account. The money is almost instantly available in a person’s Google Wallet balance, but the recipient then needs to say they want to transfer that money to their bank account. And they need to provide their checking account information to do so, causing further delays for the average person who rarely carries a checkbook around on a regular basis. After Higgins did that, it took two business days for the money to show up in his account. Google doesn’t charge a fee for sending money from a bank account, but people sending money from a debit or credit card have to pay a fee equal to 2.9% of the transaction, or a minimum $0.30.
PayPal
Using PayPal has similar drawbacks to Google Wallet. While the money instantly showed up in Higgins’s PayPal account, he had to then request that the funds be transferred to his bank account. Once he did, it appeared in his bank account the next business day, Monday. PayPal says the transfer normally takes two to three days. On the other hand, sending money that is already in a PayPal account can be faster than sending money from a bank account, the company says.
For the latter, the bank will automatically but a hold for the amount in the person’s account, but the entire process can take up to three business days, says PayPal. Higgins had the money in his account the following business day. Like Google, PayPal doesn’t charge to send money from a bank account, but charges 2.9% of the total amount sent from credit or debit cards, plus $0.30 per transaction.
Snail mail
The tech startups can rest easy. The handwritten check, which arrived at Higgins’s office the following Wednesday, turned out to be the slowest way to send money. The rest of the transfers had been deposited in Higgins’s account by then. But they didn’t beat the check by much: The transfer from Google had cleared just the day before. And if the money exchange had been happening across the office and not across the country, using the check might have been as easy as handing Higgins a $10 bill. The check cleared in his account the same day he deposited it, avoiding the lag of some of the more high tech transfer services. And the only fee was the cost of the stamp it took to put the check in the mail, and the cost of the time it took for Higgins to go downstairs to his local credit union and deposit it.
Monday, February 24, 2014
Serve ACH 5 Business Days
Just got credited for my ACH to Serve from GoBank. 5 business days just as expected.
They were able to tell me a couple of days in advance when it would be credited.
They were able to tell me a couple of days in advance when it would be credited.
Saturday, February 22, 2014
American Express Serve
I have read horror stories all over the web for the Amex Serve card though not as severe as their BlueBird card.
I'll be able to weigh in on that personally over the next week as I will start using the card on Monday the 24th.
From my last post you'd know I lost my GoBank card - I've been very happy with GoBank but its a minimum 2 weeks to send out another card - so I ACH's the funds to Serve last Monday. Monday though was a Banking holiday President's Day so the money won't show up till this Monday. If I had used my head I would have made the transaction via the GoBank debit card before I reported it lost. Then the transfer would have been instant I believe.
So I called Serve customer service and the rep who spoke pretty good English checked and said the money will post Monday.
A list of things you shouldn't do with Serve
1 - Do not use someone else's debit or credit card - even your husband, wife, parents, child etc to put money into the account. The name on the card must match the account name exactly.
2 - Do not use the remote check deposit feature (on any prepaid account) because it's highly possible that the funds will be held for much longer than you wish. Cash the check at Walmart for $3 - it's safe and quick.
3 - Do not use the card at a gas pump. Pull cash out for gas or buy gas gift cards. If you use it at the pump there will be a hold placed on the card.
4 - Sub Accounts are just asking for trouble.
5 - DO NOT CALL customer service unless you feel an absolute need to. I probably shouldn't have called myself about the ACH. Calling them invites some type of change to be made or a misunderstanding.
I'll be able to weigh in on that personally over the next week as I will start using the card on Monday the 24th.
From my last post you'd know I lost my GoBank card - I've been very happy with GoBank but its a minimum 2 weeks to send out another card - so I ACH's the funds to Serve last Monday. Monday though was a Banking holiday President's Day so the money won't show up till this Monday. If I had used my head I would have made the transaction via the GoBank debit card before I reported it lost. Then the transfer would have been instant I believe.
So I called Serve customer service and the rep who spoke pretty good English checked and said the money will post Monday.
A list of things you shouldn't do with Serve
1 - Do not use someone else's debit or credit card - even your husband, wife, parents, child etc to put money into the account. The name on the card must match the account name exactly.
2 - Do not use the remote check deposit feature (on any prepaid account) because it's highly possible that the funds will be held for much longer than you wish. Cash the check at Walmart for $3 - it's safe and quick.
3 - Do not use the card at a gas pump. Pull cash out for gas or buy gas gift cards. If you use it at the pump there will be a hold placed on the card.
4 - Sub Accounts are just asking for trouble.
5 - DO NOT CALL customer service unless you feel an absolute need to. I probably shouldn't have called myself about the ACH. Calling them invites some type of change to be made or a misunderstanding.
PNC SmartAccess Card
Great card if you are within their branch area.
Free cash deposits at any branch or PNC DepositEasy ATMs. Withdraw your money for free at over 7,300 PNC ATMs. Out of the area? Use VisaReadylink at any 7-Eleven.
$5 a month fee and virtually everything else fee free. You can walk into a branch and cash a check drawn on PNC for free.
Thursday, February 20, 2014
Lost or Stolen Card
What do you do if you lose or have your card stolen?
I recently lost my GoBank card. At that point I should have used the debit card number to move my funds to Serve at no cost and instantly. Serve allows loading via debit card.
However I reported the card lost first which severely limits your options since the card number is no good. It's 2 weeks or more for a replacement card. That's a long time to go without your money.
Checking to see if an expedited card replacement is an option is something you should do with an account that is really on the card with no physical presence anywhere.
There is no option to expedite shipping of a new card with GoBank.
You will have to move your direct deposit or cancel it right away.
I set up ACH transfer between Serve and GoBank and requested my balance be moved. The funds were taken from GoBank on the 18th and still sit as 'processing' with Serve now 2 days later.
I recently lost my GoBank card. At that point I should have used the debit card number to move my funds to Serve at no cost and instantly. Serve allows loading via debit card.
However I reported the card lost first which severely limits your options since the card number is no good. It's 2 weeks or more for a replacement card. That's a long time to go without your money.
Checking to see if an expedited card replacement is an option is something you should do with an account that is really on the card with no physical presence anywhere.
There is no option to expedite shipping of a new card with GoBank.
You will have to move your direct deposit or cancel it right away.
I set up ACH transfer between Serve and GoBank and requested my balance be moved. The funds were taken from GoBank on the 18th and still sit as 'processing' with Serve now 2 days later.
Wednesday, January 29, 2014
GoBank Free Cash Deposit Locations and Limits
Deposit cash for free
Take your GoBank debit card and cash to any participating Walmart, 7-Eleven or Kmart (not available in WY or VT). Swipe your card or hand it to the cashier, and the cash will be deposited into your account automagically.
Walmart allows between $20 (minimum) and $1,100 (maximum) per transaction.
7-Eleven and Kmart allows between $20 (minimum) and $500 (maximum) per transaction.
The maximum you can deposit in one day is $2,500.
Keep a look-out here for new cash deposit locations, which we'll be adding soon!
Take your GoBank debit card and cash to any participating Walmart, 7-Eleven or Kmart (not available in WY or VT). Swipe your card or hand it to the cashier, and the cash will be deposited into your account automagically.
Walmart allows between $20 (minimum) and $1,100 (maximum) per transaction.
7-Eleven and Kmart allows between $20 (minimum) and $500 (maximum) per transaction.
The maximum you can deposit in one day is $2,500.
Keep a look-out here for new cash deposit locations, which we'll be adding soon!
Tuesday, January 28, 2014
Surprise, Banks are Against the Post Office Entering Prepaid
According to American Baker the USPS proposal to enter the prepaid card market has set off a firestorm of criticism from Banks.
Remember if Banks are against it it's likely to be a good thing for you.
http://www.americanbanker.com/issues/179_18/post-office-offering-loans-is-worst-idea-since-the-edsel-banks-1065231-1.html
Bankers and their representatives harshly criticized a call for the U.S. Postal Service to offer financial products like prepaid cards, remittances and even small consumer loans to underbanked consumers, saying it was a dangerous and foolhardy idea.
As envisioned by the white paper, customers would be able to borrow up to half of their gross pay in a given pay cycle. For each paycheck, they'd be required to make installment payments equal to 5% of their gross pay until the loan was paid off.
The average repayment term would be five and a half months. A consumer who borrowed $375 would pay a total of $48 in interest and fees, equal to an effective annual interest rate of 28%.
Borrowers would put their paychecks onto USPS prepaid cards, often via direct deposit, which would allow the Postal Service to automatically withhold repayments before loading the balance of the paycheck onto the prepaid card.
The Postal Service might be able to secure a major leg up over private-sector lenders with respect to securing repayment from delinquent borrowers. Working with the Treasury Department, the USPS might deduct the amount owed from the borrower's tax refund, the paper states.
Remember if Banks are against it it's likely to be a good thing for you.
http://www.americanbanker.com/issues/179_18/post-office-offering-loans-is-worst-idea-since-the-edsel-banks-1065231-1.html
Bankers and their representatives harshly criticized a call for the U.S. Postal Service to offer financial products like prepaid cards, remittances and even small consumer loans to underbanked consumers, saying it was a dangerous and foolhardy idea.
As envisioned by the white paper, customers would be able to borrow up to half of their gross pay in a given pay cycle. For each paycheck, they'd be required to make installment payments equal to 5% of their gross pay until the loan was paid off.
The average repayment term would be five and a half months. A consumer who borrowed $375 would pay a total of $48 in interest and fees, equal to an effective annual interest rate of 28%.
Borrowers would put their paychecks onto USPS prepaid cards, often via direct deposit, which would allow the Postal Service to automatically withhold repayments before loading the balance of the paycheck onto the prepaid card.
The Postal Service might be able to secure a major leg up over private-sector lenders with respect to securing repayment from delinquent borrowers. Working with the Treasury Department, the USPS might deduct the amount owed from the borrower's tax refund, the paper states.
Monday, January 27, 2014
US Postal Service Entering Prepaid?
Foreign Postal services have offered prepaid services for year. It appears that the USPS will be entering here as well.
http://www.uspsoig.gov/sites/default/files/document-library-files/2014/rarc-wp-14-007.pdf
http://www.uspsoig.gov/sites/default/files/document-library-files/2014/rarc-wp-14-007.pdf
Sunday, January 26, 2014
T-Mobile 'Mobile Money' Prepaid
If you use T-Mobile this is a home run. Free cash deposits at T-Mobile stores. Free ATMs, free billpay, a mobile app of course, free remote check deposit (this does have some fees) free customer service with I wager English speaking customer service.
Reload fees for cash deposits of more than $300 using a Reloadit card are refunded. Reloads also available through Visa Readylink and Moneygram but those fees are not refunded.
With 40+ million customers many of whom use prepaid services this should quickly become a top option.
It looks like T-Mobile has contracted this out to Blackhawk Networks which is owned by Safeway. Remote Check deposit will be through IngoMoney formerly Chexar. Reloadit packs are from Blackhawk and that cost, $3.95, will be refunded if you use them to load cash over $300.
This will be just like a PayPower card (Blackhawk) without fees if you are a T-Mobile customer.
https://t-mobilemoneyservices.com/NeedHelp/Fees
Here is the Android app which has already been downloaded by many customers.
https://play.google.com/store/apps/details?id=com.blackhawknetwork.tmobile.mobilemoney&hl=en
Walgreens Balance Financial Goes Nationwide
'If' you use Walgreens this may be a good card for you. Reloads now available at 8,000 Walgreen and Duane Reed locations.
https://balancefinancial.walgreens.com
https://balancefinancial.walgreens.com
Amex Serve Customer Service
I have read that Serve is using the same customer service as Bluebird.
English as a third language they cannot understand a word you are saying.
You may as well throw your money out the window as deposit it on Serve if this is the case.
They are reading from a script. They repeat themselves endlessly. At some point you may think they understand why you are calling and then from right field they will start to ask you how can they help you. It’s like an endless loop.
My advice – order a card and deposit a small amount of money on it. Try calling customer service to ask them a simple question and see if you feel comfortable having them in charge of your finances.
English as a third language they cannot understand a word you are saying.
You may as well throw your money out the window as deposit it on Serve if this is the case.
They are reading from a script. They repeat themselves endlessly. At some point you may think they understand why you are calling and then from right field they will start to ask you how can they help you. It’s like an endless loop.
My advice – order a card and deposit a small amount of money on it. Try calling customer service to ask them a simple question and see if you feel comfortable having them in charge of your finances.
Tuesday, November 26, 2013
Amex Serve Free Cash Reloads now @CVS
Add cash to your American Express Serve® Card at the register for FREE at any CVS/pharmacy store and soon at participating 7-ELEVEN® locations nationwide. It's a fast and easy way to load your Card and have it ready for the everyday purchases you need to make.
Use your Card to pay bills, buy groceries, and shop virtually anywhere American Express® Cards are accepted. It's easy, safe and secure.
How it Works:
1. Visit a CVS/pharmacy store near you. Find the closest one on CVS.com.
2. Give your cash and Card to the cashier to add money.
3. Your money is added immediately and your funds are ready to use.
Friday, November 22, 2013
GreenDot Taking Over Walmart's Cards
GreenDot Bank is taking deposits from Walmart Cards that now go to GE Capital Bank.
Cardholders whose Wal-Mart Card accounts are acquired from GECRB would have continuous access to their account funds throughout the transition to Green Dot Bank.
Green Dot Bank would expand the features available to Wal-Mart Card cardholders not currently supported by GECRB.
In particular, Green Dot Bank would provide a traditional bill payment feature, in which the cardholder could pay bills via automated clearinghouse fund transfers, and a check-writing feature, in which the cardholder could electronically complete checks that Green Dot Bank would print and mail to any payee designated by the cardholder.
Green Dot Bank is developing additional features for the Wal-Mart Cards, including a budget management feature that would allow cardholders to set aside funds loaded onto the Wal-Mart Card.
Cardholders whose Wal-Mart Card accounts are acquired from GECRB would have continuous access to their account funds throughout the transition to Green Dot Bank.
Green Dot Bank would expand the features available to Wal-Mart Card cardholders not currently supported by GECRB.
In particular, Green Dot Bank would provide a traditional bill payment feature, in which the cardholder could pay bills via automated clearinghouse fund transfers, and a check-writing feature, in which the cardholder could electronically complete checks that Green Dot Bank would print and mail to any payee designated by the cardholder.
Green Dot Bank is developing additional features for the Wal-Mart Cards, including a budget management feature that would allow cardholders to set aside funds loaded onto the Wal-Mart Card.
Thursday, November 14, 2013
How Big Banks Killed a Plan to Speed Up Money Transfers
You can bounce a check these days within hours but transferring money from your Bank Account is still governed by decades old rules that can cause your money to sit for days in purgatory.
Here is the article from PaymentsSource:
http://www.paymentssource.com/news/how-big-banks-killed-a-plan-to-speed-up-money-transfers-3016022-1.html
Here is the article from PaymentsSource:
http://www.paymentssource.com/news/how-big-banks-killed-a-plan-to-speed-up-money-transfers-3016022-1.html
Wednesday, November 6, 2013
US Bank Prepaid Consolidation?
American Banker is reporting that US Bank is consolidating all its different prepaid cards.
Looking for some confirmation of that but nothing so far.
Looking for some confirmation of that but nothing so far.
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