Monday, May 19, 2014

Balance Financial Check Deposit Questions Remain

Deep within the terms and conditions for the Balance Financial Mastercard from Walgreens it mentions that check deposits made to the card (government and payroll) may be delayed by one business day but makes no mention of why or under what conditions.

Calling customer service gives an entirely different view. They tell you the individual store makes that decision and can 'cash' the check and deposit cash which is always available within an hour.

I spoke with 3 store managers who obviously had no clue as to what the rules were and had not had anyone deposit a check either.

Customer service did say that store managers can speak to a 'program manager' for support.